How do you refer to people?

[deird1]

Just a poll, because I'm wondering if being in a different country makes a big difference to this...

(Ignore the "dear" if that's not what you'd say - I just put it there because it's the start of a letter.)

Poll #5814 forms of address

Open to: Registered Users, detailed results viewable to: All, participants: 29

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At work, you're writing a letter to John Smith, whom you've never met. You start...

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Dear Mr Smith
22 (78.6%)

Dear John Smith
2 (7.1%)

Dear John
1 (3.6%)

Dear Mr John Smith
0 (0.0%)

Dear Sir
3 (10.7%)

At work, you're writing a letter to John Smith, whom you've met several times. You start...

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Dear Mr Smith
13 (44.8%)

Dear John Smith
2 (6.9%)

Dear John
13 (44.8%)

Dear Mr John Smith
0 (0.0%)

Dear Sir
1 (3.4%)

At work, you're writing an email to John Smith, whom you've never met. You start...

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Dear Mr Smith
18 (62.1%)

Dear John Smith
1 (3.4%)

Dear John
7 (24.1%)

Dear Mr John Smith
0 (0.0%)

Dear Sir
3 (10.3%)

At work, you're writing an email to John Smith, whom you've met several times. You start...

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Dear Mr Smith
4 (14.3%)

Dear John Smith
0 (0.0%)

Dear John
23 (82.1%)

Dear Mr John Smith
0 (0.0%)

Dear Sir
1 (3.6%)

It makes a difference if you're...

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not at work
20 (69.0%)

writing to Jane Smith instead of John
4 (13.8%)

an inferior, a superior, or an equal
18 (62.1%)

trying to be polite
14 (48.3%)

talking to them face-to-face
18 (62.1%)

Questions? Comments?

Comments

[stormwreath.livejournal.com]

I think the only people I'd address as "Dear Mr Smith" would be customers/members of the public, or perhaps very, very senior people in a large company. Colleagues, clients, contractors and so forth would be "Dear Jane", even if I'd never met them before. But then, first name terms are pretty much universal in every organisation I've ever worked for here.


These days, it seems pretty much universal to start business emails with "Hi John", although "John -" would be an option too, especially for short messages. Some people don't bother with a salutation at all, but that seems kind of abrupt to me.