conversation with IT guy:

[deird1]

IT guy: "Hi, what can I do for you?"

Me: "Yeah, hi. My browser needs to be upgraded."

IT guy: "Huh? What do you mean?"

Me: "My... browser? It... um... needs upgrading. I need a better browser."

IT guy: "Really? Why?"

Me: "Because this one is old and doesn't work?" *is getting confused*

IT guy: "Oh, so you want a new one?"

Me: "Yes please! ...any chance I could get Firefox instead of Internet Explorer?"

IT guy: "Hmm. I'll have to get approval from your manager."



So...
1) Why else would I want a new browser? ("Because I'm trying to collect all ten so I can win a prize!" ???)
2) You're working in IT, and you don't know what I mean by "upgrading a browser"? Really?
3) My manager has to approve me using Firefox? WTF?


These people confuse me.

Comments

[klme.livejournal.com]

I seem to reply just left of topic to a lot of your entries, but...

Today I rang the jewellers:
K: I'm calling about a ring I'm having repaired, just wanting to check if it's ready?
J: Sorry...you're what?
K: Um, I'm calling about a ring I'm having repaired, just wanting to check if it's ready?
J: You don't know that?
K: ???
J: You want to check it?
K: I want to know if my ring is ready!?
J: Um, did you bring it here? And do you have a docket?
K: Yes, I just want to know if it's ready!!
J: I don't know about it. Um, I can call you back? What is the problem?
K: I'M CALLING ABOUT A RING I'M HAVING REPAIRED!! JUST WANT TO CHECK IF IT'S READY!!
J: Oh right. OK. I think so. I can call you back. We're probably repairing it...

Eventually called back later and spoke to someone else. Ring will be ready tomorrow.

I commiserate with you in your phone dealings...