I seem to reply just left of topic to a lot of your entries, but...

Today I rang the jewellers:
K: I'm calling about a ring I'm having repaired, just wanting to check if it's ready?
J: Sorry...you're what?
K: Um, I'm calling about a ring I'm having repaired, just wanting to check if it's ready?
J: You don't know that?
K: ???
J: You want to check it?
K: I want to know if my ring is ready!?
J: Um, did you bring it here? And do you have a docket?
K: Yes, I just want to know if it's ready!!
J: I don't know about it. Um, I can call you back? What is the problem?
K: I'M CALLING ABOUT A RING I'M HAVING REPAIRED!! JUST WANT TO CHECK IF IT'S READY!!
J: Oh right. OK. I think so. I can call you back. We're probably repairing it...

Eventually called back later and spoke to someone else. Ring will be ready tomorrow.

I commiserate with you in your phone dealings...